2024 年 02 月 02 日 
嶺先牙醫從顏面美學出發，專注為患者做好跨科健康整合規劃，其創辦人羅士傑院長在就讀台大EMBA期間因深知診所經營會面臨的管理挑戰，遂於2020年成立創兆生物科技（簡稱：創兆生技），以「前瞻跨科、整合健康、創兆先機」為理念，致力於推動牙醫診所智慧醫療轉型，透過結合患者資料、看診流程、客戶關係管理的方式，來輔導並協助連鎖診所的數字化管理以及大數據累積以提升臨床診斷精準度。今年創兆生技首度推出「牙科零售化」概念的「Dental OMO」牙科經理人軟體及同時考量升成式AI在醫療運用的不可取代性便攜手光禾感知推出「DentalGPT」AI智慧醫療助理客服方案，以解決現今台灣出生率降低及國內整體就業人力不足難以維持穩定醫病服務等問題，12月27日創兆生技更榮獲「國家新創獎」中的「企業新創獎」肯定，用智慧醫療服務領先業界，也為生成式AI醫療服務平台創下一大里程碑。
後生成式AI時代創造醫療院所數位轉型的無限
羅士傑院長觀察到牙醫師普遍缺乏商學院的經營管理知識，因此易將營業額當成所謂的收入，但實則卻陷入感覺有賺錢但實際上沒賺到錢的誤區。加上牙醫診所的經營模式和管理特性恰巧與零售業（例如：便利商店）的營運特質有異曲同工之妙，就此提出牙科零售化的概念，攜手有20多年數據分析經驗的深義分析公司和國內第三大牙科病歷管理系統商-煜興科技，共同發表全台首個牙科經理人軟體，其初衷為協助診所經營者在不需理解複雜的商業模式操作和經營管理及財報分析等知識，即能輕鬆以Dental OMO軟體有效的維持診所運營，甚至於創造更大的獲利。除了經營管理層面上的問題，診所內的櫃檯和助理必須經常性面臨重複回覆病人提出的同質性問題，每天更可以收到1,500封以上關於醫療的社交媒體簡訊，再加上診所內非醫師的醫療人員對每間診所在服務病患上的專業知識累積不易，導致出現服務品質不一、牙助人力缺口持續擴大等經營問題，為此，創兆生技攜手光禾感知發表全台首個專為牙醫診所打造的Qubby AI Dental GPT客服方案，並肩打造AI智慧醫療生態圈，透過AI智能學習優勢，從根本解決牙醫診所面臨的營運痛點。
Qubby AI DentalGPT兼具專業力、即時性、互動體驗三大亮點，透過AI應用協助診所解決民眾在就診前的諮詢期、看診時的治療期與療程結束後的關係維繫期的各式諮詢需求。內建豐富知識資料庫，涵蓋多元專業項目如診所FAQ及彙整各式衛教資訊，讓民眾能夠24小時透過LINE即可輕鬆找到牙齒矯正及治療等口腔保健的專業建議，任何疑難雜症不受時間和空間限制皆能被妥善解決。並結合大型語言模型（LLM）等AI技術，完整掌握病患問題，並給予即時、精準回應，增加病患的安全與信任感；除了文字客服外，Qubby AI DentalGPT透過AI科技複製醫師的聲紋與建置虛擬分身，以數位形象加上AI語音，讓患者感受如同看診般與牙醫師進行真實互動，進而提升醫病關係。
創兆生技再獲國家新創獎殊榮，實踐AI智慧醫療生態圈
創兆生技於2022年獲「初創企業獎」的「防疫科技類」獎項，秉持著活用智慧化趨勢來協助牙醫產業的初衷，創兆生技持續突破，並於今年再次榮獲堪稱台灣企業界最高榮譽獎項「國家新創獎」中的「企業新創獎」，期許持續拓展AI領域邊界，最大化應用科技力量，逐步解決醫療診所經營管理與患者服務等問題，實踐擴大AI智慧醫療生態圈的目標。
關於創兆生技ABOUT Create Trillion Biotech
「前瞻跨科、整合健康、創兆先機」為品牌核心理念。品牌標誌上以「永續」的概念出發，以一筆畫無限循環的圖形，表現出生生不息的生命力以及源源不斷的財富，整體造型亦像是個十字，藉此與醫療產業相連結，構成ㄧ具有獨特性、記憶深刻的品牌識別。藉由前瞻概念及跨醫療科別的整合治療，來達到醫療與科技的整合產生最大爆發成長的可能性；並在AI數據中台的整合下，創造數以兆萬計的可能性。
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