隨著醫療環境快速變遷,護理師如何在白色巨塔的高壓挑戰中,平衡專業、自身權益與人性溫暖?衛福部護理及健康照護司透過委託規劃製作的全新Podcast節目「護理心聲代」正式開播,透過主持人凱爺(唐源駿)每集訪問不同領域的資深護理師,層層剖析來賓的自身經歷,帶領聽眾深度探討護理政策轉型、職涯初衷與挑戰。

衛福部照護司委託規劃製作的全新Podcast節目「護理心聲代」正式開播,主持人凱爺(唐源駿)首集與資深護理師王馨儀(右)對談,探討護理政策、職涯初衷與挑戰。(資料來源:衛福部照護司)
根據數據顯示,護理新手上路前三個月的離職率高達25%至30%。為了緩解此現象,衛福部積極推動「護理新手臨床導師制度」,藉由資深護理師擔任新手導師(Mentor)之溫暖支持,降低學用落差。在首集節目中,資深護理師王馨儀分享她作為導師的「片語小天后」經驗,當時她體恤學弟妹在電腦化記錄時代,常因撰寫報告而延誤下班,親自研發「片語填空題」模組,幫助新人縮短加班時間,讓他們能有時間休息,感受到工作的意義。王馨儀更感性鼓勵新進護理師,「要有被打擊成千瘡百孔的勇氣,才能從谷底慢慢往上,找到屬於自己的位置。」她認為,以耐心逐漸補足經驗缺口,只要跨出那一小步、都是進步。
節目也關注護理環境的體制改革,包括政府積極推動的「三班護病比」正常化與夜班費補助政策。個案管理師武芮竹指出,過去白班護病比高達1:10,護理師往往只能處理發藥、量血壓等臨床瑣事,「我們不是沒溫度,而是沒時間發熱」。她坦言,等到護病比逐步改善至1:6時,才真的能多出時間,提供真心的同理與陪伴,例如在癌症病人家屬崩潰時,遞上一張衛生紙,或是針對複雜的蕈狀傷口,主動為病人尋找更舒適的固定方法。武芮竹強調,護病比優化不只是改善勞動條件,更是為了確保病人的醫療質量與安全。
於節目中暢談自身經驗,認為護病比優化不只是改善勞動_0-300x225.jpg)
個案管理師武芮竹(右)於節目中暢談自身經驗,認為護病比優化不只是改善勞動條件,更是為了確保病人的醫療質量與安全。(資料來源:衛福部照護司)
針對護理職場普遍存在的職業倦怠,王馨儀建議,當感到疲憊時可以透過換院區來更換上班的風景,雖然一樣是照顧病人,但心境也會隨之更新。武芮竹則提醒護理同仁「專業就是你的退路」,鼓勵新生代積極與管理階層溝通權益,並建立起「先把自己顧好,才有能力照顧他人」的觀念。「護理心聲代」是一檔專為護理師製作的Podcast節目,邀請不同世代的護理從業人員分享臨床智慧、政策見解與生命故事,已陸續於SoundOn、YouTube、Apple Podcast、KKBOX、Spotify頻道等各大平台更新上線。該節目為衛生福利部廣告製作,歡迎自各大平臺搜尋Podcast《護理心聲代》,或是點選連結:https://linktr.ee/nursingvoices.tw 收聽。

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